How Moerland Real Estate simplifies viewings with HousApp

Moerland Real Estate is a trusted name in Amsterdam Nieuw-West. Under the leadership of Robin Breemer, the office helps clients with the buying and selling and appraisals of homes. In a competitive market, everything revolves around speed, clarity, and customer satisfaction — and the viewing process often got stuck.

Before HousApp: Time Loss and Inefficiency

“On Monday morning when we came in, the mailbox was quite exploded.” — Robin Breemer, Moerland Real Estate

Like many real estate agents, the week at Moerland started with a full inbox. Viewing requests had to be processed manually: making follow-up calls, responding to emails, and hoping that home seekers are reachable. A time-consuming process that cost focus and service.

The solution: HousApp as a digital assistant

“HousApp actually works the same way as reserving a table at a restaurant.” — Robin Breemer

With HousApp, Moerland found a simple yet powerful solution. Via a widget on the website, the home seeker can choose a time slot that fits. If it doesn’t work out? The appointment can easily be rescheduled. The system works intuitively and saves time — without compromising control.

Results: One hour of time savings per agent per day

“I think it saves about one hour a day in terms of time savings.” — Robin Breemer

By switching to HousApp, Moerland Real Estate has been able to significantly streamline their workflow. Fewer phone calls, less manual work, and above all: more peace and overview. Home seekers appreciate the flexibility, and the team has time again for what really matters — guiding clients. With multiple agents in the office, this adds up to several hours daily.

Future: Efficiency as Standard

For Robin, it is clear: this is the new way of working. By smartly applying digitization, Moerland improves both the quality of service and the job satisfaction of the team. HousApp is not just a tool, but has become a fixed part of the daily process.