How HousApp felt like an extra colleague at Beumer
Dec 16, 2025
Beumer is an established brokerage organization with multiple locations in the province of Utrecht. Active in one of the busiest housing markets in the Netherlands, where speed and overview are crucial. But as the number of viewing requests continued to increase, one process began to weigh heavily on the team: scheduling viewings. Inboxes overflowed, the phone was constantly ringing, and especially Monday mornings felt like running behind the facts. Therefore, Beumer sought a smarter way to organize viewings. They found it in HousApp, says general manager Erik Bosman, along with internal employee Anniek Overeem.
When scheduling becomes the bottleneck
Every new property brought the same pattern. Requests via Funda, phone calls in between, emails that kept pouring in, and a schedule that needed to be manually updated continuously.
“On some Mondays, I started with almost a hundred emails,” says Annick. “The majority were about viewings. It immediately feels like you are falling behind before you even begin.”
The scheduling itself took a lot of time but mainly caused unrest. Home seekers had to wait for a response, appointments required multiple contact moments, and the internal team was primarily busy keeping up rather than looking ahead.
A more efficient way of working without losing control
Beumer wanted to reorganize the process, but without losing oversight or control. With HousApp, the scheduling process was reversed: no longer manually dividing, but allowing home seekers to choose themselves — within clear boundaries.
“Via Funda, viewers can now directly see which moments are available,” explains Annick. “They schedule their viewing themselves, at a time that suits them.”
For Erik, the real-time nature was decisive:
“The schedule is always accurate. What the home seeker sees, we see as well. That two-way synchronization gave us immediate confidence.”
The interface is clear and straightforward, which means scheduling is no longer a hurdle for the home seeker and no longer a burden for the internal team.
Monday mornings without stress
The change became particularly evident during the busiest moments of the week.
“Monday mornings have really changed,” says Annick. “You open your inbox and see that viewings have already been scheduled over the weekend. That brings peace of mind.”
The phone rings less for scheduling inquiries, and the time that becomes available is spent on other tasks. The conversations that do take place are more substantive and personal.
“Clients are happy because everything is arranged quickly and clearly,” says Annick. “And we have more room to do our work well.”
More than software: a collaborative colleague
What distinguishes HousApp for Beumer is the way of collaboration. The system does not feel like a fixed product but like something that adapts to the office.
“HousApp really feels like an extra employee,” says Erik. “If we want to adjust something in a template or scheduling setting, we switch immediately. It is quickly picked up and implemented.”
These short lines ensure that the system continues to align with daily practices and not the other way around.
A structural part of Beumer
In a market where speed and overview make the difference, grip on viewings is essential. With HousApp, Beumer has found a structural solution to a structural problem.
What started as relief for the internal team has grown into a fixed part of the working method. Home seekers schedule themselves, the agenda remains tight, and Beumer's team has time left for what really matters: good guidance and personal contact.
