How Rijndelta differentiates its office with HousApp
Jan 21, 2026
In a competitive market, it’s not only about good service, but also about visible differentiation. At Rijndelta Makelaars, they understand this better than anyone else. By automating repetitive processes with HousApp, they have more time and energy left to acquire new contracts and to show that they as an office are at the forefront.
Efficiency at the office
Broker Olaf Reimers has been in the field for years. He knows the hustle and bustle of Monday mornings like no one else: “You start with an overflowing inbox, everyone wants to know if appointments have been scheduled yet. It causes unrest, both for us and for the sellers.”
Since the switch to HousApp, that stress has disappeared. Viewers schedule their visit themselves via the website or Funda, automatically receive a confirmation, and are directly added to the calendar. “We now just look at what has come in, work through it, and can then continue with things that make a difference,” says colleague Nicoline Hordijk.
This is how we distinguish ourselves
That space in the calendar is consciously utilized. “We now pay more attention to how we present our office,” says Olaf. “Our website, how we appear on Funda, social media - those kinds of things. That’s what sellers look at. And that determines whether they choose you or that other broker.”
The efficiency that HousApp brings translates directly into commercial impact. Because the better your service process, the more room you have for acquisition.
Good for our brand
Besides the time savings, Rijndelta also notices that working with HousApp contributes to their image as a modern and innovative office. “For my generation, it’s natural to work with these kinds of tools,” says Nicoline. “But in real estate, that lagged behind. This helps us to show that we are keeping up with the times.”
“I wouldn’t recommend it to other brokers”
Would Olaf recommend HousApp to colleagues? He laughs. “Well, they are actually competitors, so I wouldn’t recommend it to them,” he says with a wink. “But to be honest: it really makes our work easier. And it improves our service. So yes, it’s a recommendation. Even though I’d rather not say that too loudly.”
